Effective Date: March 10, 2026

At Offhand Fingerboards ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information of individuals who use our website and related services (collectively, the "Services"). This Privacy Policy explains how we collect, use, and share the personal information of users of our Services ("users," "you," or "your").

By accessing or using our Services, you agree to the collection, use, disclosure, and processing of your information as described in this Privacy Policy.

Personal information is information that identifies, relates to, describes, or could reasonably be linked to a specific person. Personal information does not include anonymized, deidentified, or aggregated information that cannot reasonably be used to identify an individual.

We may collect a variety of personal information and other information about you or your devices from various sources, as described below.

If you create an account, sign up for newsletters, or register to use certain features of our Services, we may collect basic contact information such as:

• Name
   
• Email address
   
• Phone number
   
• Mailing or shipping address
   

If you make a purchase through our website, we collect information necessary to process your order, including:

• Name
   
• Billing and shipping address
   
• Email address
   
• Phone number
   
• Order details
   

Payment information such as credit card numbers is typically processed by our third-party payment processors and is not stored on our servers.

If you contact us directly (for example through email, contact forms, or customer support), we may collect information such as:

• Your name
   
• Email address
   
• Phone number
   
• Any other information you choose to include in your message
   

We may store communications and attachments you send to us in order to respond to your request and improve our Services.

If our Services allow users to submit reviews, comments, or other content, we may collect and display that content publicly along with any information you choose to include with it.

When you visit our website, we may automatically collect certain information about your device and usage of the Services, including:

• IP address
   
• Browser type and version
   
• Device type
   
• Operating system
   
• Pages visited
   
• Time and date of visits
   
• Referring website or link
   

This information helps us understand how users interact with our website and improve the experience.

We may use cookies, pixels, and similar tracking technologies to:

• Keep you logged into your account
   
• Remember your preferences
   
• Analyze website traffic
   
• Improve our Services
   

You can adjust your browser settings to refuse cookies, although some parts of the Services may not function properly without them.

We may use the information we collect for purposes such as:

• Processing and fulfilling orders
   
• Providing customer support
   
• Communicating with you about orders, products, or updates
   
• Improving and maintaining our website and Services
   
• Sending marketing emails or promotional communications (where permitted by law)
   
• Preventing fraud and maintaining security
   
• Complying with legal obligations
   

We may share your personal information in the following situations:

We may share information with third-party vendors who help operate our business and Services, such as:

• Payment processors
   
• Shipping and fulfillment providers
   
• Website hosting services
   
• Email and marketing platforms
   
• Analytics providers
   

These providers only receive the information necessary to perform services on our behalf.

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations
   
• Protect our rights or property
   
• Prevent fraud or illegal activity
   
• Protect the safety of our users or others
   

If our business is involved in a merger, acquisition, sale of assets, or similar transaction, your information may be transferred as part of that transaction.

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete such information from our records. If you believe a child has provided personal information through our Services, please contact us so that we can remove it.

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Depending on your location, you may have rights regarding your personal information, including the ability to:

• Access the personal information we hold about you
   
• Request corrections to inaccurate information
   
• Request deletion of your information
   
• Opt out of marketing communications
   

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.

Our website may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices of those third parties.

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and update the effective date.

If you have any questions about this Privacy Policy or our privacy practices, you may contact us at:

Offhand Fingerboards
Email: contact@offhand.shop
Website: www.offhand.shop